RESPONSIBLE GAMING

Last Updated: February 25, 2026

GENERAL INFORMATION

At Trips Casino, we are committed to providing a safe and enjoyable gaming environment for players in Canada. Gambling should always be considered a form of entertainment, not a way to generate income or recover financial losses.

We encourage all players to stay aware of the time and money they spend while playing. Maintaining control is essential to ensuring that gaming remains a positive experience.

If you feel that your gambling habits are becoming difficult to manage or are affecting your daily life, we strongly recommend taking proactive steps, such as setting limits, taking a break, or seeking professional support.

RESPONSIBLE GAMING GUIDELINES

To help you stay in control, we recommend following these simple principles:

  • Play for entertainment purposes only, not as a way to generate income.
  • Set personal limits on time and spending before you start playing.
  • Never chase losses or attempt to recover money by continuing to gamble.
  • Only gamble with money you can afford to lose.
  • Take regular breaks to maintain a clear and balanced mindset.
  • Avoid gambling when under stress, emotional pressure, or the influence of alcohol.

SELF-ASSESSMENT: QUICK CHECK

If you are concerned about your gambling behavior, ask yourself the following questions. If your response to any of them is “yes”, it may be a good time to take a break and consider seeking support:

  • Does gambling negatively affect your work, education, or personal life?
  • Has gambling caused arguments with your family or friends?
  • Do you feel a constant need to return and win back your losses?
  • Have you ever borrowed money or sold assets to fund your gambling?
  • Do you see gambling as a primary source of income or a way to pay off debts?
  • Do you find it difficult to stop playing or limit the time you spend online?

In addition to these questions, we encourage you to take a quick, anonymous self-assessment quiz here to get a better understanding of your habits.

TOOLS TO HELP YOU STAY IN CONTROL

Trips Casino provides several tools designed to support responsible gaming. Limits can be amended at any time. A decrease in the limit will take effect immediately. However, an increase may only occur after email confirmation and only after the previous limit expires, in order to avoid rash decisions.

  • Deposit Limit: Set a maximum amount you can deposit daily, weekly, or monthly.
  • Loss Limit: Restrict the total amount you can lose in the casino for a day, a week, or a month.
  • Wager Limit: Control the total amount you can wager for a day, a week, or a month.
  • Cooling-Off Limit: Set a break for 1 week, 1 month, 3 months, or 6 months. While active, you cannot deposit or receive promotions, but you may withdraw remaining funds. Your account will automatically reactivate once the period ends.
  • Self-Exclusion: Set a longer break for 6 months, 9 months, 1 year, or indefinitely. Your account will be immediately disabled, all promotional mailings will be stopped, and you will not be able to play. Remaining funds can be withdrawn via customer support, subject to standard verification procedures.

To activate these tools, you can use your account settings, reach out to us via Live Chat, or contact us at: [email protected]

PROTECTION OF MINORS

Trips Casino strictly prohibits access to individuals under the legal gambling age (19+). We use rigorous verification procedures to confirm player identity and reserve the right to request documentation at any time. Accounts found to belong to underage individuals will be suspended immediately.

We encourage parents to take proactive steps to prevent minors from accessing gaming websites:

  • Use password protection for all computers, mobiles, and tablets.
  • Do not leave your device unattended while logged into your account.
  • Keep your account credentials and payment methods inaccessible to children.
  • Use specialized filtering software such as Net Nanny or GamBlock to restrict gambling content on shared devices.

EXTERNAL SUPPORT IN CANADA

If you or someone you know is experiencing gambling-related difficulties, professional help is available. The following organizations provide free and confidential support:

These services offer guidance, counselling, and resources to help you stay in control.

CONTACT US

If you have any questions about responsible gaming or need assistance, our support team is available 24/7 to help you.

Email: [email protected]